Terms and conditions

Tendances Concept Montreal has implemented a meticulous project management approach through which it ensures a smooth flow of the design, manufacturing, finishing and installation stages of your new kitchen.

Tendances Concept Montreal offers you support from the start to the end of your project. Our intervention is based on active listening and understanding your requests in order to translate your expectations into optimal solutions. We also offer you after-sales service to ensure your complete satisfaction.

Respect of deadlines

The experience, know-how and dedication of our employees are key factors in our ability to meet deadlines. Tendances Concept Montreal has a significant production capacity thanks to its two manufacturing plants totaling 65,000 square feet. Our workshops are equipped with sophisticated equipment, at the cutting edge of technology, to maximize productivity and facilitate the work of our team. Respecting your deadlines is an integral part of our signature.

Price and budget

Whether your new layout is inspired by one of our showroom models or a decoration magazine, your kitchen designer guarantees that your budget will be scrupulously respected.

When designing your personalized and tailor-made layout, your kitchen designer will discuss the budget of your project with you. Given the multitude of material, hardware and finish choices, let’s make sure you maximize your investment with expert, creative and ingenious solutions.

Warranties

Tendances Concept Montreal offers various warranties on products, hardware and installation.

1 year warranty on installation

In order to ensure the full satisfaction of its customers, Tendances Concept Montreal warrants that the installation work carried out by its teams will be done in accordance with the execution plans submitted to them.

We undertake to repair or replace the product if a defect attributable to the work of the installer is found, up to one year from the date of installation.

5 year product warranty

Tendances Concept Montreal warrants to the original purchaser that all manufactured cases will be free from defects in material and workmanship for a period of five years from the date of delivery. If a defect is found and verified, we will decide whether to replace or repair the defective casing (or component).

Lifetime hardware warranty

For the first five years, we follow up on customer service for defective hardware parts. After this period, they are replaced on presentation of the documents in question.

Associations and certifications

Tendances Concept Montreal is either accredited or a member of the following organizations:

Tendances Concept Montreal is committed to doing business with suppliers that promote sustainable development and can supply materials that meet the strictest standards, such as EPP and CARB.

We can also manufacture our products from FSC certified wood by the Council of Good Forest Management, an international body promoting sound forest management.

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